Pre-Owned Automotive Specialist – Automotive
Job Description
Are you looking for a career change with tremendous growth potential? Join Oklahoma’s largest Automotive Group, doing business in the Tulsa area for over 79 years - we are one of Gulf States Toyota's top 10 dealerships and are here to stay. The Jim Norton Auto Group was recently voted the ‘Top Workplace’ in 2017 by the Oklahoman Magazine and Toyota's Oklahoma DealerRater Dealer of the Year 2018.  If you are looking for a gratifying career path, pay stability, flexible work schedule, generous healthcare benefits, paid time off, company holidays, and a charitable organization…..apply today!  Positions available in Customer Service, Sales & Marketing, Finance, and Operations. If you have what it takes to excel in a fast-paced, high-volume sales environment, Jim Norton Auto Group is the right fit for you. Let's get together to discuss your future with our award winning organization, apply now!”
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM)  software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Physical Requirements:

The physical requirements of the position are MEDIUM in intensity.
Must be able to sit/stand/walk for long periods of time.
Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
Frequent – Repetitive motion.
Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting up to 20lbs.
Physical Working Conditions:
This position is subject to inside and outside environmental working conditions including but not limited to: temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating and auto dealership.
Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 17 times, DealerRater’s 2018 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team…

Client Relations Specialist – Automotive
Job Description
Are you looking for a career change with tremendous growth potential? Join Oklahoma’s largest Automotive Group, doing business in the Tulsa area for over 79 years - we are one of Gulf States Toyota's top 10 dealerships and are here to stay. The Jim Norton Auto Group was recently voted the ‘Top Workplace’ in 2017 by the Oklahoman Magazine and Toyota's Oklahoma DealerRater Dealer of the Year 2018. If you are looking for a gratifying career path, pay stability, flexible work schedule, generous healthcare benefits, paid time off, company holidays, and a charitable organization…..apply today!  Positions available in Customer Service, Sales & Marketing, Finance, and Operations. If you have what it takes to excel in a fast-paced, high-volume sales environment, Jim Norton Auto Group is the right fit for you. Let's get together to discuss your future with our award winning organization, apply now!”
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM)  software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
 Skills/Qualifications:

Positive attitude, strong communication skills, knowledge of Reynolds and Reynolds, ability to work with CRM systems, sales management experience, be customer centered, possess sales and prospecting skills, and the ability to motivate teams towards achieving sales goals.
Must possess valid drivers’ license.
 Physical Requirements:

The physical requirements of the position are Light to Medium Work.
Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
Frequent – Repetitive motion.
Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting (~15-20 lbs.)
 Physical Working Conditions:

This position is subject to inside and outside environmental working conditions including but not limited to:  temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.  
 
Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 17 times, DealerRater’s 2018 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team.

Future Opportunities - General Applications 
This is a generic application for future employment opportunities which may not be listed.  Your application will be held in our database for future consideration.
Description
At our Dealership we are always searching for committed and dedicated individuals.  We are always looking for the best, most highly-driven employees to join the largest automotive group in Oklahoma, forecasting 7,000 combined units for 2018 and included in the Oklahoman Magazine’s ‘Top Workplaces 2017’ and Toyota's Oklahoma DealerRater Dealer of the Year 2018.  Join one of Gulf State Toyota's top 10 dealerships.  
We employ the best Technicians, Sales Consultants, Service Advisors and Valets, but that's not it. We have experts in positions such as IT Administrators, Marketing Coordinators, HR Managers, Training Facilitators, Call Center Representatives and many more. As such, we invite you to submit your application for future opportunities within the organization.  We will hold your application for consideration should an opportunity arise that matches your qualifications. 
Requirements will vary per position and will be discussed when contacted for such position. Most positions will require a Valid Drivers License (must be insurable) and combination of education and experience in a relevant field for such job.
Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 17 times, DealerRater’s 2018 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team…

Job Title:
F&I Producer
Department
Finance
Supervisor:
Finance Director
Location:
Jim Norton Toyota (TULSA)
Level/Salary Range:
$8,000-$12,000 per month
Position:
Full Time, Rotating Schedule
JOB PURPOSE:
 
We are looking for the best, most highly-driven Finance Managers to join the largest automotive group in Oklahoma, forecasting 7,000 combined units for 2018 and included in the Oklahoman Magazine’s ‘Top Workplaces 2017’ and Toyota's Oklahoma DealerRater Dealer of the Year 2018. Join one of Gulf State Toyota's top 10 dealerships.  We are looking for the best and the brightest Finance Manager with Automotive Experience to join our winning team. If you have what it takes to excel in a fast-paced, high-volume environment, then our dealership has a place for you. We are seeking highly motivated, results-driven sales pros for our Finance department.  Previous automotive finance experience is a must. In this position, you will facilitate each department’s efforts in getting vehicle paperwork, financing and approvals for the new and used car departments while maintaining dealership goals in profitability and extremely high customer satisfaction.
 
DUTIES:
 

Ensure that customer satisfaction is at the highest possible level with a goal of top 25% FSI scores within GST Region.

Coordinate, manage and facilitate communications between dealership and customers while maintaining an ethical professional relationships.

Keep our market share at the desired levels with TFS.

Assist in the training of Finance Producers.

Sole responsibility of managing contracts in Transit as needed with a goal of 3 days for prime and 10 days for sub-prime contracts.

Work and manage cash sheet as needed to 100% of all listed less than 45 days.

All other duties as assigned.

 
SKILLS / QUALIFICATIONS:
 

Must have five (5) years automotive finance experience.  Must be proficient in customer service, meeting sales goals, closing skills, prospecting skills, negotiation, self-confidence, product knowledge, presentation skills, client relationships, motivation for sales.  Auto sales experience a plus.

 
EDUCATION AND/OR EXPERIENCE:
 

High school diploma a plus.

Must be able to learn quickly and demonstrate dedication to the job.

 
PHYSICAL REQUIREMENTS:  (While performing the duties of this job, the employee is regularly required to:
 

Be able to work in various positions, including, but not limited to, sitting, stooping, standing, bending over, and operating a computer/calculator/phone for extended periods of time.

Be able to lift 15 lbs. on a regular basis

 
GENERAL INFORMATION:
 

Five-day work week with a rotating schedule, 50-55 hours per week

Paid semi-monthly

Eligible for vacation and holiday time after one year of continuous service

Eligible for potential bonus from Toyota and First Dealers Resources

 

 
Job Title:
Sales Manager (NEW)
Department:
New Car Department
Supervisor:
Sales Director
Location
Jim Norton Toyota
Level/Salary Range:
$10k-15k per month
Position Type:
Full Time / Exempt
Goals for Position:
(1) Achieve company goals by focusing on driving market share, profitability (gross profit), and superior satisfaction.
(2) Recruit, Hire, and Train certified salespeople to meet company goals.
This position reports directly to the New and Used Sales Directors, respectively.
Job Overview:
We are looking for the best, most highly-driven Sales Managers to join the largest automotive group in Oklahoma, forecasting 7,000 combined units for 2018 and included in the Oklahoman Magazine’s ‘Top Workplaces 2017’ and Toyota's Oklahoma DealerRater Dealer of the Year 2018.. Join one of Gulf State Toyota's top 10 dealerships.  Looking for high-level New Car Sales Manager.  Willing to pay top dollar for the right person.  The Vehicle Sales Manager is responsible for planning, organizing, and controlling the activities of the New & Used Sales Departments and in measuring the performance of the employees in the department.  The Sales Manager will be held accountable for selling Cars & Trucks, controlling inventory, and maintaining a positive and clean work environment.
 
Responsibilities:

·         Coordinate daily sales consultant warm up meetings – be prepared.
·         Conduct an inventory walk to review all new arrivals for both new and used.
·         Daily one on ones with your team – reviewing salesperson work plans and forecasts.
·         Product training – all consultants must be certified within (6) months of hire.
·         Utilize CRM to track all active and non-active customers.
·         Complete Manager follow-up phone calls to confirm all appointments and load in CRM.
·         Execute the sales process as trained by IAS and hold salespeople accountable.
·         Attend “save-a-deal” meetings when called by GM or F&I Director.
·         Expedite follow-up on all customer concerns and close cases according to Toyota policy.
·         At the end of each business day, forward completed delivery log to Dealer and GM.
·         Review and sign off on daily salesperson check-out reports.
·         Make sure all confirmed appointments are logged in CRM for next day and board updated.
·         Sales Manager must sign off on all new vehicle deliveries.
·         Responsible for all recruiting and training of assigned teams.
·         Control inventory: aged, display, showroom, lot, bullpen, days’ supply, delivery bay, and detail.
·         Maintain a positive, clean, and well merchandised work environment.
·         Be a LEADER……champion your team to exceed company goals!
 
Skills/Qualifications:

·         Must have 5+ years of preferably Automotive Import Sales Manager experience.
·         Positive attitude, strong communication skills, knowledge of Reynolds and Reynolds, ability to work with CRM systems, sales management experience, be customer centered, possess sales and prospecting skills, and the ability to motivate teams towards achieving sales goals.
·         Must possess valid drivers’ license.
 
Physical Requirements:

·         The physical requirements of the position are Light to Medium Work.
·         Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
·         Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
·         Frequent – Repetitive motion.
·         Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting (~15-20 lbs.)
 
Physical Working Conditions:

·         This position is subject to inside and outside environmental working conditions including but not limited to:  temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.
 
 
 
 
 


 
 


 
 
 

 
Job Title:
Sales Manager (USED)
Department:
Used Vehicles
Supervisor:
Sales Director
Location
Jim Norton Toyota
Level/Salary Range:
$10k-15k per month
Position Type:
Full Time / Exempt
Goals for Position:
(1) Achieve company goals by focusing on driving market share, profitability (gross profit), and superior satisfaction.
(2) Recruit, Hire, and Train certified salespeople to meet company goals.
This position reports directly to the Used Sales Director
Job Overview:
We are looking for the best, most highly-driven Sales Managers to join the largest automotive group in Oklahoma, forecasting 7,000 combined units for 2018 and included in the Oklahoman Magazine’s ‘Top Workplaces 2017’ & Toyota's Oklahoma DealerRater Dealer of the Year 2018. Join one of Gulf State Toyota's top 10 dealerships.  Must have five years or more in automotive sales management.  Willing to pay top dollar for the right person.  Sales Manager is responsible for planning, organizing, and controlling the activities of the New & Used Sales Departments and in measuring the performance of the employees in the department.  The Sales Manager will be held accountable for selling Cars & Trucks, controlling inventory, and maintaining a positive and clean work environment.
 
Responsibilities:

·         Coordinate daily sales consultant warm up meetings – be prepared.
·         Conduct an inventory walk to review all new arrivals for both new and used.
·         Daily one on ones with your team – reviewing salesperson work plans and forecasts.
·         Product training – all consultants must be certified within (6) months of hire.
·         Utilize CRM to track all active and non-active customers.
·         Complete Manager follow-up phone calls to confirm all appointments and load in CRM.
·         Execute the sales process as trained by IAS and hold salespeople accountable.
·         Attend “save-a-deal” meetings when called by GM or F&I Director.
·         Expedite follow-up on all customer concerns and close cases according to Toyota policy.
·         At the end of each business day, forward completed delivery log to Dealer and GM.
·         Review and sign off on daily salesperson check-out reports.
·         Make sure all confirmed appointments are logged in CRM for next day and board updated.
·         Sales Manager must sign off on all new vehicle deliveries.
·         Responsible for all recruiting and training of assigned teams.
·         Control inventory: aged, display, showroom, lot, bullpen, days’ supply, delivery bay, and detail.
·         Maintain a positive, clean, and well merchandised work environment.
·         Be a LEADER……champion your team to exceed company goals!
 
Skills/Qualifications:

·         Must have 5+ years of preferably Automotive Import Sales Manager experience.
·         Positive attitude, strong communication skills, knowledge of Reynolds and Reynolds, ability to work with CRM systems, sales management experience, be customer centered, possess sales and prospecting skills, and the ability to motivate teams towards achieving sales goals.
·         Must possess valid drivers’ license.
 
Physical Requirements:

·         The physical requirements of the position are Light to Medium Work.
·         Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
·         Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
·         Frequent – Repetitive motion.
·         Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting (~15-20 lbs.)
 
Physical Working Conditions:

·         This position is subject to inside and outside environmental working conditions including but not limited to:  temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.