Automotive Service Advisor - can earn OVER $10k a month

TOP PAY FOR TOP SERVICE ADVISOR

Immediate opening!!!

Top applicants can earn OVER $10,000 a month (up-to 10% of total sales + bonuses), Awesome Quick Service & Mainshop Technicians, Mainshop = 7 Master Techs, 2 Expert Techs, & 2 Certified Techs working inside our fully Air Conditioned and heated facility, we invest in annual training, and all benefits are live in 2 full calendar months (this includes 401k ... no waiting for 1 year)!!

What is a TOP applicant? 

Highly EXPERIENCED in this specific position, NOT hiring trainees at this time!!

Highly skilled in Customer Service!

Highly ETHICAL approach to business standards!!!!

Highly skilled in the write-up, menu and report card presentations!

Toyota experience preferred, but NOT required!

Highly motivated to take care of our customers

Highly driven to make money!

NOT a habitual job hopper, work well with fellow staff, and enjoy what you do!

Can you meet these qualifications?  If YES, then click apply and join the Jim Norton Toyota family!

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Service Advisor -                                          

Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up. 

On a typical day, this will include: 

• Upselling additional services using low pressure, high integrity methods
• Providing accurate repair/maintenance estimates
• Adhering to policies on vehicle care and operation
• Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
• Reviewing and explaining repairs and associated costs with customers
• Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
• Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards 

The Rewards:

• A competitive salary
• A great working environment where you’ll be supported by a team of professionals
• Medical, Dental & Vision Insurance
• 401K Retirement Savings Plan
• PTO
• Discounts on vehicle purchases
• Advancement opportunities for high performers The requirements:
• Outstanding customer service skills
• A positive attitude
• Previous experience in a similar role would be highly desirable 

About our Dealership

Jim Norton Auto Group is one of the premier auto groups in Oklahoma.  From the moment you walk into one of our showrooms, you'll know our commitment to our employees is second to none. Our Dealerships are interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry. We employ the best Technicians, Sales Consultants, Service Advisors and Valets, but that's not it. We have experts in positions such as IT Administrators, Marketing Coordinators, HR Managers, Training Facilitators, Call Center Representatives and many more.

If you have what it takes and are ready to take your career to a whole new level, please submit an online application.