Cashier


Accounting
Tulsa, Oklahoma

Service Cashier


Tulsa, Oklahoma

Job Description

Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers and acting as a cashier.

Job Responsibilities

  • Reviewing and closing service repair orders 
  • Presenting multi point inspections and maintenance needs
  • Greet service department customers promptly and courteously
  • Listen to each customer 
  • Adherence to dealership policy on customer vehicle care and operation
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
  • Other duties assigned by supervisor 

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 14 times, DealerRater’s 2015 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team…

Physical Requirements: 

  • The physical requirements of the position are Light to Medium Work.
  • Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
  • Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
  • Frequent – Repetitive motion.
  • Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting (~15-20 lbs.)

 

Physical Working Conditions: 

  • This position is subject to inside and outside environmental working conditions including but not limited to:  temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership. 
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