Rental Fleet Manager


Jim Norton Toyota of OKC
Oklahoma City, Oklahoma

Posted On: May 09, 2022
Last Day to Apply: May 21, 2022

$3500 - $4500 a month >> depending on applicable experience

40 hr. / 5 day workweek.  Alternating schedules between 7am - 6pm Monday - Saturday (2 different shifts during this range of business hours)

Experience at Enterprise Rental, Hertz Rental, etc., is preferred but not mandatory (Highly willing to train)

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Rental Fleet Manager

Do you have outstanding communication skills, great phone skills, self-motivated and energetic, awesome time management skills, and you feel most comfortable pleasing customers? Stop wasting that talent!  Showcase your talents for a company that recognizes and rewards you! 

Job Responsibilities

  • Will meet & greet customers at beginning of transaction
  • Will verify customer information via IPAD
  • Will review applicable process and policies for check out and check in of rental / loaner vehicle
  • Will answer phones to setup reservations for the future
  • Will follow-up with customers to ensure vehicle returns as scheduled
  • Will work with our other departments with rental / loaner vehicles
  • Will process payments and paperwork for all rentals / loaners
  • Work well in a team environment to provide customers a top level experience
  • Maintain and Grow Relationships with other local Bodyshop Repair Centers
  • Maintain and Grow Relationships with Insurance Companies

Skills/Qualifications

  • Easily absorb hands-on training  
  • Ability to follow provided word tracks and instructions
  • Enjoy following standard processes vs a free-for-all, hap-hazard environment
  • Enjoy and are able to project a happy, joyful, and caring spirit through the phone and face to face with customers!!!
  • Ability to instantly build rapport with clients
  • Friendly but professional demeanor
  • Excellent written and oral communication skills
  • Provide solution to customer objections in order to provide a great outcome for customers and our company
  • Strong organizational skills with the ability to effectively multi-task in a fast-paced environment
  • Ability to follow instructions to perform tasks for the Variable & Fixed Operations Departments
  • Determination to effectively follow-up with customers

Job Requirements

  • High school diploma/GED
  • Basic computer skills
  • Must have valid driver's license

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 14 times, DealerRater’s 2015 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team

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