Warranty Administrator – Jim Norton Chevrolet

Warranty Administrator – Jim Norton Chevrolet

Duties and Responsibilities:

• Close all warranty claims daily for the accounting office.
• Submit or “download” warranty claims each night to the factory for reimbursement.
• Print or save the factory’s response for paid and rejected claims daily and keep in a binder or network folder.
• Apply credits to the warranty schedule.
• Submit daily, weekly, biweekly, or monthly (depending on the timing of warranty claim credit memos) corrections to the accounting schedule for outstanding and paid warranty claims.
• Maintain a record (either a log or electronic record) of all claims submitted, date submitted, responses, and payment history.
• Obtain the service manager’s approval for any claims that must be adjusted to policy expense.
• Monitor the submission of return warranty parts or other required documentation to the factory.
• Maintain service bulletins and notices that pertain to warranty claims in a special binder.
• Follow up with the factory or distributor regarding unpaid claims.
• Reconcile Warranty schedule and vendor accounts.
• Provide training to the service manager and advisors about warranty coverage and procedures.
• Assist the cashier or advisors during in the service department.

Education and/or Experience

• High school diploma or GED (general equivalency diploma) and related experience and/or training.

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

About our Dealership:

Jim Norton Auto Group is one of the premier auto groups in Oklahoma.  From the moment you walk into one of our showrooms, you'll know our commitment to our employees is second to none. Our Dealerships are interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry. We employ the best Technicians, Sales Consultants, Service Advisors and Valets, but that's not it. We have experts in positions such as IT Administrators, Marketing Coordinators, HR Managers, Training Facilitators, Call Center Representatives and many more.
If you have what it takes and are ready to take your career to a whole new level, please submit an online application.