Pre-owned Sales Manager Automotive

Jim Norton Toyota
Tulsa, Oklahoma


Job Title:

Sales Manager (USED)


Used Vehicles


Sales Director


Jim Norton Toyota

Level/Salary Range:

$10k-15k per month

Position Type:

Full Time / Exempt

Job Overview:  Ready to soar to new heights in your career?  Jim Norton Toyota is looking for the best, most highly-driven Pre-owned Car Sales Manager to join Oklahoma's largest automotive group, forecasting 7,000 combined units for 2019.  Do you have the ability to handle sales volumes of 600 units, with the passion to train and develop and award-winning sales team?  Join Toyota's highly rated 'Oklahoma DealerRater Dealer of the Year' (2014-2019) and long-time recipient of Toyota's prestigious annual President's Award.  Proudly one of Gulf State Toyota's top 10 dealerships.  Willing to pay top dollar for the right person.  Minimum five years or more in automotive sales management required.  Willing to pay top dollar for the right person.  Sales Manager is responsible for planning, organizing, and controlling the activities of their Pre-owned Sales team andmeasuring the performance of the employees in the department.  The Sales Manager will be held accountable for selling Cars & Trucks, controlling inventory, and maintaining a positive and clean work environment.  Show us you have what it takes and apply for an interview today....soar to new heights with us tomorrow!

 Goals for Position:

(1) Achieve company goals by focusing on driving market share, profitability (gross profit), and superior satisfaction.

(2) Recruit, Hire, and Train certified salespeople to meet company goals.

This position reports directly to the Pre-owned Sales Director.


  • ·         Coordinate daily sales consultant warm up meetings – be prepared.
  • ·         Conduct an inventory walk to review all new arrivals for both new and used.
  • ·         Daily one on ones with your team – reviewing salesperson work plans and forecasts.
  • ·         Product training – all consultants must be certified within (6) months of hire.
  • ·         Utilize CRM to track all active and non-active customers.
  • ·         Complete Manager follow-up phone calls to confirm all appointments and load in CRM.
  • ·         Execute the sales process as trained by IAS and hold salespeople accountable.
  • ·         Attend “save-a-deal” meetings when called by GM or F&I Director.
  • ·         Expedite follow-up on all customer concerns and close cases according to Toyota policy.
  • ·         At the end of each business day, forward completed delivery log to Dealer and GM.
  • ·         Review and sign off on daily salesperson check-out reports.
  • ·         Make sure all confirmed appointments are logged in CRM for next day and board updated.
  • ·         Sales Manager will sign off on all vehicle deliveries.
  • ·         Responsible for all recruiting and training of assigned teams.
  • ·         Control inventory: aged, display, showroom, lot, bullpen, days’ supply, delivery bay, and detail.
  • ·         Maintain a positive, clean, and well merchandised work environment.
  • ·         Be a LEADER……champion your team to exceed company goals!



  • ·         Must have minimum years of preferably Automotive Import Sales Manager experience.
  • ·         Positive attitude, strong communication skills, knowledge of Reynolds and Reynolds, ability to work with CRM systems, lead by example, sales management experience, be customer centered, possess sales and prospecting skills, and the ability to motivate teams towards achieving sales goals.
  • ·         Must possess valid drivers’ license.


Physical Requirements:

  • ·         The physical requirements of the position are Light to Medium Work.
  • ·         Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
  • ·         Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
  • ·         Frequent – Repetitive motion.
  • ·         Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting (~15-20 lbs.)


Physical Working Conditions:

  • ·         This position is subject to inside and outside environmental working conditions including but not limited to:  temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.











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