Collision Center Office Manager


Jim Norton Toyota of OKC
Oklahoma City, Oklahoma

Posted On: August 02, 2022
Last Day to Apply: August 20, 2022

$15 to $20 per clock hour 

Pay based on experience and abilities

40 hr workweek > M-F

Our Collision Center is looking for an Office Manager - immediate position.  

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Job Responsibilities

This position will handle or assist others with the following duties (to name a few):

1. Assist CSR's in answering In-Bound Phone Calls

2. Assist CSR's with scheduling estimate and drop-off appointments

2. Assist CSR's with Collection & Processing of payments/paperwork from customers (drop off & pickup)

3. Assist Estimators with opening Repair Orders

4. Assist Estimators with investigating Outstanding Account Receivables on Claims

5. Assist CSR's with waiting room being customer ready -- tend to coffee machine and waiting room cleanliness

6. Book & Pre-Invoice Repair Order paperwork (flag technician times, verify part & sublet invoices are all billed out)

7. Manage CSR schedules and training

8. Attend Production Meetings to review RO's to be prepared for delivery that day, outstanding Receivables, scheduling needs

9. Assist CSR's, etc with scanning necessary documents into management software

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Job Requirements (Minimum)

1. Upbeat Attitude

2. Great Customer Service Skills

3. High Ethical Character

4. Clean Drivers License

5. Clean Criminal Background

6. Great Phone Skills

7. Great Computer Skills

8. CCC & CDK experience a huge PLUS

9. Office Management and Customer Service Experience a huge PLUS

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 14 times, DealerRater’s 2015 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team…

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