Service Greeter - Jim Norton Toyota

Service Greeter - Jim Norton Toyota 

The Service Greeter will hospitably greet all service customers visiting the service department and strive to make their experience positive.

Job Responsibilities

• Understands and follows the greeter process
• Receives visitors, obtains name and nature of business and directs to the appropriate destination
• Directs clients to lounge, and refers clients to appropriate personnel for vehicle status updates
• Diffuses client concerns and directs to the appropriate member for assistance
• Attends department meetings as needed
• Maintains a professional appearance and neat work area
• Performs other duties as assigned

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Effective interpersonal, written and verbal communication

Physical Requirements:

• The physical requirements of the position are Light to Medium Work.
• Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
• Frequent – Repetitive motion.
• Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting (75 lbs.)
• Frequent – Must be able to lift 15 lbs. on a regular basis.
• Frequent – Required to stand for long periods of time.

 Physical Working Conditions:

 This position is subject to inside and outside environmental working conditions including but not limited to:  temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.  

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

At Jim Norton Auto Group, we don’t like to toot our own horn, but lately, our hard-working professionals have earned so many awards, we have tended to brag a bit. Our legacy of award-winning customer service has earned the prestigious Toyota President’s Award 14 times, DealerRater’s 2015 Dealer of the Year, Women’s Choice Award, Angie’s List Award, and many more.  It’s because of our staff’s willingness to serve our customers. If you have this same commitment to quality and excellence, and you’re looking to be among the most respected, highest-compensated professionals in the industry, we’d like you to join our team…